The Power of Empathy in Learner-Centric Modern Design

On-Demand Webinar

Presented by Scott Colehour and Lisa Stortz

Feel the impact of true learner-centric design using the power of empathy to connect with new perspectives and emotions! Our experts shared their firsthand experiences of getting into the mindset of the learner to ensure engagement and learning transfer. Help learners overcome those feelings of “This isn’t relevant to me,” “I’m bored,” and “When do I get what I want.”

Lisa and Scott will share examples and provide key tools, tips, and tricks to ensure your solutions are:

  • Uncovering learner motivations
  • Connecting with learners from the get-go
  • Creating meaningful context
  • Designing relevant challenges
  • Generating memorable activities
  • Ensuring feedback pulls the learner in deeper

In this webinar, you will...

  • Experience successful interactions designed for the learner 
  • Assess your current offerings through the CCAF lens (Context, Challenge, Activity, and Feedback)
  • Immerse in the active chat dialogue to gain insights from other learning leaders
  • Leave with easy-to-implement ideas for success in the future

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Meet Our Webinar Panelists

Lisa Stortz | Senior Solutions Architect



Lisa is an experienced and passionate solutions architect. She has the gift of building strong and lasting client relationships with measurable learning and business performance outcomes. Her areas of expertise include: Customer Relationship Management (CRM), Management, Leadership, Marketing, and Strategic Planning. 


Scott Colehour | Senior Solutions Architect & Co-founder



Scott has been in the e-Learning design and development industry for more than 30 years. He is co-founder and solutions architect for Allen Interactions. He has participated in the design of over 500 e-learning initiatives. His vast knowledge of instructional interactive design methodologies are rooted in the philosophies or performance and practice-based learning.