NAMI, the National Alliance on Mental Illness, is the nation’s largest grassroots mental health organization dedicated to building better lives for the millions of Americans affected by mental illness through advocacy, education, and public leadership.
NAMI had a decade long, in-person course taught by a parent who raised a child with mental health challenges. This created connections between those attending, as well as, with the presenter. It created a safe space to learn best practices for raising children with mental health symptoms and eliminate the stigma, shame, and hardship.
The issue was, the in-person course required a lot of weekend time that parents/guardians of children with mental health challenges want to attend, but can't. NAMI needed to create and host a flexible e-learning course that incorporated the shared experiences, connection, empathy, and information for parents and guardians to be successful.
After collecting data following launch, the results showed promise. The course capacity in 2020 has exceeded the previous two years’ 3,000 participants by 10 times that amount and the number grows daily.
The more recent surge of numbers is said to be due to the COVID-19 outbreak. Many testimonials included comments on:
- Great education material
Positive feedback has specifically indicated the importance of the at-home format.
These are pretty prestigious awards and we are thrilled for NAMI's recognition and success that will help so many caregivers and families!
In NAMI's Basics OnDemand e-learning course, we maintained the goals we set from the beginning (pre-COVID-19):
"We are incredibly grateful for our partnership with Allen Interactions. The glowing reviews from participants on the new online course coupled with the 10x surge in participation has established this investment as a performance improvement initiative that’s truly making a difference in the lives of those dealing with mental illness."
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