HD Supply is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 500,000 customers with leadership positions in maintenance, repair and operations, infrastructure and power, and specialty construction sectors. Through approximately 650 locations across 48 states and seven Canadian provinces, the company's approximately 15,000 associates provide localized, customer-driven services including jobsite delivery, will call or direct-ship options, diversified logistics, and innovative solutions that contribute to its customers' success. Learn more at: hdsupply.com.
Major challenges face HD Supply New Sales Hires including:
Allen Interactions partnered with HD Supply to create a web-based, elearning sales course for New Hires focused on three areas of interactive practice.
Using the Corrective Feedback Paradigm (CFP), an effective drill-and-practice approach that sets an effective pattern for the rehearsal of failed problems, New Hires:
These interactions allow New Hires to:
In these interactive scenarios, the New Hire salesperson must make choices about how to handle interruptions and customer requests as efficiently as possible by using resources within HD Supply effectively. They learn to:
Lessons for Sales Success
Industrial
Sales Training
All HD Supply New Hire Salespeople
1120 Centre Pointe Drive, Suite 800
St. Paul, MN 55120
800.799.6280 Contact Us